![]() While taking advantage of the visibility of Trello, it makes management of customer requests and communication with non-Trello clients possible.ĭigital agencies, on the other hand, need to collaborate with non-Trello clients and share some of the information of their tasks on Trello without sharing the whole board. This solves a major pain point by turning your Trello board into a shared inbox where all communications are centralized. Hipporello’s Service Desk Power-up allows teams to receive and track tickets in Trello, where team members prioritize and manage tasks, and communicate with customers directly from Trello cards. ![]() Usually, IT teams require different tools which require going back and forth between tools where they receive tickets and where they manage tasks. Inside the card, it is possible to send a message to the requester and receive the reply into the same card, which allows teams to keep track of the conversation on the same board.Ī use case for IT and tech teams involves receiving customer tickets and communicating with customers effectively. Hipporello offers Power-ups, designed for different teams’ changing needs for instance the Marketing Requests Power-Up helps marketing teams to receive requests in their Trello board and the Applicant Tracking Power-up provides a careers page for employers to publish job ads and receive applications in Trello.Ī unique Trello card is created for each action whether it is a new request for marketing materials or a new job application for your company's designer role. While receiving leads and requests are prioritized for marketing and creative professionals, receiving and managing applications might be the main focus for an HR team. Just as their workflow differs, the way they work with other stakeholders and the collaboration needs are not identical either. For instance, a marketing team will have a different focus, and thus different process needs than a human resources team. ![]() Hipporello offers business process extensions for a wide range of teams:Īll these teams require specialized process management. ![]() Hipporello helps businesses customize their Trello experience with its Power-ups, enabling them to personalize the platform more effectively to keep everything better organized without IT support. Depending on the IT for those adjustments and customizations might slow down the process. Every business, team, or industry takes a platform like Trello and makes adjustments to make it work best for their specific needs. In any business, customized solutions are a must. Managing Business Processes for Different Teams on Trello When you combine Trello with Hipporello, you get an enhanced, robust tool that has solutions overseeing the needs of your business teams on Trello, non-Trello clients, communications, and more.īy adding Hipporello’s Power-ups on Trello’s intuitive platform, multiple business teams, project managers, small business owners, contractors, and other professionals have access to an enhanced task organization solution that greatly simplifies how they run their processes. Redefining the use of Trello for business teams If you’re enjoying the simplicity of Trello for managing tasks and projects for your business, but you need more functionality on Trello for multiple business processes, Power-Ups by Hipporello is the solution for you. Trello lets you view different stages of each project and capture ideas as they materialize, so you don’t have to worry about forgetting a critical task or losing an important thought again. Trello boards keep you organized, letting you see at a glance which tasks you’re working on, which you’ve completed, and which ones are coming up. Trello has an intuitive design which leverages simplicity.
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